Good to Know
Salon Policies
A few details to help your visit go smoothly.
✦ Payment Policy
We offer Dual Pricing, with a 3% cash discount.
✦ Bridal Parties
At this time, we do not offer bridal services for hair or nails.
✦ Child / Infant Policy
We do not accommodate children under 12 years old for any service. To help maintain a relaxing and peaceful environment for all guests, we kindly ask that babies and young children not attend appointments unless absolutely necessary. We appreciate your understanding.
✦ Cancellation Policy
Out of respect for our team's time and scheduling, appointments not canceled or rescheduled at least 24 hours in advance will be charged in full.
Boutique
Return Policy
WE DO NOT ISSUE REFUNDS; however, we will accept ELIGIBLE items for store credit/exchange when received within 2 weeks of the in-store purchase date or mail delivery date.
Merchandise must be returned within 14 DAYS. Tags must be attached, and clothing in new, unworn/unaltered condition (this includes makeup, deodorant, perfume, smoke, and any other type of stain).
Customer is responsible for any return shipping fees, and shipping fees will NOT be refunded. SALE ITEMS ARE NOT ELIGIBLE FOR RETURN.
EXCHANGES: Once we receive your return, we will process it and send you an e-gift card. Once received, you may use it toward any future purchase – in-store or online.
HOLIDAY EXCHANGE POLICY: Any eligible purchases made between 11/1 and 12/25 can be exchanged up to 14 days after Christmas. Purchases made with a discount are final sale and not eligible for exchange.
Grosse Pointe Woods
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